Ibetmy Terms and Conditions – Complete Guide Platform Usage

01 Definitions and Interpretation

In these ibetmy Terms and Conditions, the following words and phrases carry the meanings as stated unless the context requires a different interpretation:

• "ibetmy" refers to the online betting platform accessible via the official website ibetmy.onl and related mobile apps.
• "Player" or "User" refers to any individual who has registered an account with ibetmy and uses the services provided.
• "Account" refers to a registered account opened by a Player on the ibetmy platform for the purpose of betting and using the services.
• "Account Balance" refers to the actual cash balance in a Player's account, excluding bonus funds that have not yet met the wagering requirements.
• "Bonus" refers to any credits, free cash, or promotional rewards granted by ibetmy to a Player subject to the terms and conditions specified.
• "Betting Requirements" or "Wagering Requirements" refers to the number of times the bonus funds must be wagered before a withdrawal is permitted.
• "KYC" (Know Your Customer) refers to the identity verification process carried out by ibetmy to confirm a Player's personal information.
• "Game" refers to all casino games, slots, table games, Live Casino, and Sports Betting available on the ibetmy platform.

02 Eligibility and Registration

To register and use ibetmy services, you must meet all of the following eligibility requirements:

• Age 18 years of age and above at the date of registration. ibetmy does not permit any individual below the legal age limit to use this platform.
• Not listed on any self-exclusion list or betting platform ban in any jurisdiction.
• Have full legal capacity to enter into this binding agreement.
• Do not register on behalf of another person or third-party entity.
• Provide accurate, complete, and up-to-date information during registration, including your full name, date of birth, address, and contact details.

Ibetmy reserves the right to request verification documents at any time to confirm information provided during registration. Required documents may include a national ID, passport, bank statement, or proof of address. Failure to submit the requested documents within the specified timeframe may result in temporary suspension or permanent closure of the account.

03 User Account

Each player is only permitted to hold one (1) active account at ibetmy at all times. Holding multiple accounts is strictly prohibited and constitutes a serious violation that may result in:

• Permanent closure of all associated accounts without prior notice.
• Freezing and forfeiture of all account balances in the affected accounts.
• Cancellation of all bonuses, wins, and rewards earned through the account in question.

You are solely responsible for the security of your ibetmy account login credentials. This includes:

• Choose a strong, unique password that is not used on any other platform.
• Do not share your login credentials with anyone, including family members.
• Ensure you log out after using the platform, especially on shared devices.
• Report to the ibetmy support team immediately if you suspect unauthorised access to your account.

04 Deposits and Payments

Ibetmy accepts deposits via a range of supported payment methods including local bank transfers, e-wallets, and other methods listed on the platform. All deposits are processed instantly and will be credited to your account within a short time.

• Minimum and maximum deposit limits vary depending on the selected payment method and will be displayed during the deposit process.
• All successfully processed deposits are non-cancellable and non-refundable.
• Players are responsible for ensuring that deposited funds belong to them and have not been obtained through illegal means.
• Ibetmy reserves the right to delay or reject any deposit that raises suspicion of fraud or money laundering.
• If a deposit is not credited to your account within the expected timeframe, please contact the ibetmy support team with proof of transaction for immediate review.

Ibetmy uses 256-bit SSL encryption to secure all financial transactions. Your payment information is processed securely and is not stored on ibetmy servers once the transaction is complete.

05 Withdrawal

Players may submit a withdrawal request at any time, subject to the following conditions:

• Account has completed the KYC verification process successfully.
• There is no suspicious activity or ongoing investigation on the account.
• All wagering requirements for any active bonus have been fully met.
• The chosen withdrawal method must match the deposit method used, subject to ibetmy's anti-money laundering policy.

Ibetmy processes withdrawals within an average of 15 minutes for local Malaysia payment methods. This timeframe may vary depending on the selected payment method, the time the request is submitted, and any additional verification requirements. ibetmy is not liable for any delays caused by banks or third-party payment providers.

06 Bonuses and Promotions

Ibetmy offers a variety of bonuses and promotions to players from time to time. All bonuses are subject to specific terms and conditions stated alongside each promotion. The general conditions applicable to all ibetmy bonuses are as follows:

• The welcome bonus is only available to new players who register and make their first deposit at ibetmy.
• Each player is eligible for each bonus type once only, unless otherwise stated in the relevant promotion terms.
• Bonus funds cannot be withdrawn directly — they must first be wagered in accordance with the applicable wagering requirements.
• Ibetmy reserves the right to void any bonus if there is suspected misuse or any attempt to exploit the bonus system.
• If a player withdraws before the wagering requirements are met, any associated bonus balance will be automatically forfeited.
• Ibetmy reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.

07 Game Rules

All games available on the ibetmy platform have specific rules accessible within each game's help section. The general rules applicable to all ibetmy games are as follows:

• The outcome of all games is determined by a Random Number Generator (RNG) certified by an independent certification body and cannot be influenced by anyone.
• In the event of a technical disruption during gameplay, ibetmy reserves the right to void the affected round and return the bet amount to the player.
• The use of automated software, bots, or any tools that provide an unfair advantage in games is strictly prohibited.
• Winnings obtained through unauthorised means will be voided and the relevant account will be closed.
• Minimum and maximum betting limits for each game are displayed within the respective game interface.

For Live Casino games, players are also subject to the table rules set by the dealer and the respective software provider. Decisions made by the dealer in live games are final.

08 Player Conduct

All ibetmy players are expected to interact with the platform and other players in a respectful and courteous manner. The following conduct is strictly prohibited on the ibetmy platform:

• Using abusive, threatening, or offensive language in any communication with the support team or other players.
• Spreading false or misleading information about ibetmy to the public.
• Colluding with other players to cheat or manipulate games for mutual gain.
• Exploiting any bugs or technical vulnerabilities in the platform to gain an unfair advantage.
• Attempting to transfer funds between different ibetmy player accounts.

Ibetmy reserves the right to take appropriate action against players who violate these conduct rules, including warnings, temporary suspension, or permanent account closure depending on the severity of the violation.

09 Privacy and Data Protection

Ibetmy takes our responsibility to protect each player's personal data seriously. The collection, use, and protection of your personal data is managed in accordance with ibetmy Privacy Policy which can be read in full on the relevant page.

• Personal data collected is used solely for platform operations, identity verification, and compliance with applicable legal requirements.
• Ibetmy will not sell, rent, or disclose players' personal data to third parties without explicit consent, except where required by law.
• Players have the right to request access, correction, or deletion of their personal data by contacting the ibetmy support team.

10 Limitation of Liability and Disclaimer

Ibetmy provides the online betting platform on an "as-is" basis and makes no guarantee that the platform will operate without interruption or technical errors at all times. ibetmy's liability is limited to:

• Ibetmy is not liable for any indirect, consequential, or incidental losses experienced by players as a result of using the platform.
• Ibetmy is not liable for losses caused by internet service disruptions, device failures, or technical issues beyond ibetmy's control.
• Ibetmy's maximum total liability to any player is limited to the total amount deposited by that player within the 30 days preceding the claim.

Wagering involves financial risk. ibetmy is not responsible for any financial losses incurred by players as a result of wagering activity. Please wager responsibly and only use money you can afford to lose.

11 Account Termination

Players may close their ibetmy account at any time by contacting our support team. Account closure upon player request is subject to the following conditions:

• All outstanding wagering requirements will be forfeited and any associated bonuses will be cancelled.
• The actual cash balance in your account will be processed for withdrawal once all required security checks have been completed.
• The account closure process typically takes 3 to 5 business days.

Ibetmy also reserves the right to close or suspend any account at any time if:

• There has been a violation of any term in this document.
• There is suspected fraudulent activity, money laundering, or other illegal activity.
• The player is found to not meet the required eligibility criteria.
• A directive has been received from the relevant authorities.

12 Amendments and Applicable Law

Ibetmy reserves the right to amend, update, or improve these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to registered players via email or in-platform notification at least 7 days before the changes take effect.

Continued use of the ibetmy platform after any amendment takes effect constitutes acceptance of and agreement to the updated terms. If you do not agree with the updated terms, you have the right to close your account before the amendment's effective date.

These Terms and Conditions and any disputes arising from or related to the use of the ibetmy platform are subject to applicable law. Any dispute that cannot be resolved amicably shall be referred to a mutually agreed arbitration body.