At ibetmy, we believe that entertainment should stay fun and in control. Responsible gaming is not just a slogan for us — it is a core value that shapes how we build our platform and look after the well-being of every player.
Ibetmy provides a range of tools and resources to help players maintain control over their betting activity.
Set daily, weekly, or monthly deposit limits to keep your spending in check. These limits take effect immediately and can be lowered at any time through your ibetmy account settings.
Control how long you play each session by setting a time limit. ibetmy will send you a reminder as you approach your set limit, helping you stay aware of the time spent on the platform.
Need a short break? ibetmy offers the option to pause your account for 24 hours, one week, or one month. During the pause period, you will not be able to log in or make any transactions.
If you feel you need to stop completely for a longer period, ibetmy's self-exclusion option lets you close access to your account for 6 months, one year, or permanently.
Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, ibetmy will automatically prevent you from continuing to bet for the specified period.
The trained ibetmy support team is available to assist you at any time. We also provide information on professional help resources for players who need deeper support.
Responsible gaming means enjoying betting as a form of entertainment — not as a way to make money or escape problems. At ibetmy, we want every player to have a fun experience without it becoming a source of stress or issues in their daily life.
Betting, when done the right way, can be an enjoyable leisure activity. ibetmy recognises, however, that for some people it can lead to unhealthy behaviour. That is why we provide a range of tools, resources, and support to help players maintain a healthy relationship with their betting activity.
The core principles of responsible gaming that we encourage all ibetmy players to follow are straightforward:
ibetmy uses a behavioural monitoring system that detects betting patterns that may indicate risk. If our team spots any concerning signs, we will proactively reach out to offer support.
Recognising the early signs of a wagering problem is an important first step. The following signs may indicate that wagering is starting to become a problem and that you should seek help:
Wagering with money that should not be spent — using bill money, rent, food, or borrowed money to bet.
Obsessively chasing losses — continuing to bet in hopes of recovering money already lost, even as losses keep mounting.
Unable to stop even when you want to — finding it difficult or impossible to stop playing even when you intended to.
Hiding wagering habits — lying to family or friends about how much time or money you have spent on betting.
Wagering to escape problems — using wagering as a way to cope with stress, anxiety, depression, or other negative emotions.
Neglecting responsibilities — work, family, or social relationships are beginning to suffer due to excessive time spent on betting.
Needing increasingly larger bets — needing to bet with increasingly larger amounts to achieve the same level of satisfaction or excitement.
If you recognise yourself in any of the signs above, please contact the ibetmy support team immediately. You do not have to face this alone — we are here to help you.
Ibetmy provides a comprehensive set of self-control tools, accessible directly through your account settings. Here is a quick guide on how to use each tool:
Set a daily (RM), weekly (RM), or monthly (RM) deposit limit in your account settings. Limits take effect immediately. To lower a limit, the change applies within 24 hours. To raise a limit, a 7-day waiting period applies for your security.
Set the maximum loss amount you are willing to accept in a day, week, or month. Once this limit is reached, your account will be blocked from placing new bets until the limit period expires.
Set a maximum duration for each gaming session. ibetmy will remind you when you are approaching the time limit, and the session will end automatically once the set limit is reached.
Choose to pause your account for 24 hours, 7 days, or 30 days. While the pause is active, you cannot log in or make any transactions. This is useful when you feel you need a short break.
For long-term exclusion, choose a period of 6 months, 1 year, 5 years, or permanent. Permanent exclusion cannot be reversed. For time-based exclusion, you will need to contact support once the period ends to reactivate your account.
Activate periodic reminders that show how long you have been playing, the amount wagered, and your current account balance. This helps you stay aware and make more informed decisions.
All these self-control tools are available for free under "Account Settings" in your ibetmy profile. You can access and adjust these settings at any time via the ibetmy mobile app or website.
Wagering in a healthy and responsible way is not difficult if you follow a few simple guidelines that ibetmy has put together from responsible wagering best practices:
Remember: No wagering strategy or system can guarantee wins. All games on ibetmy are based on random chance. Play for fun, not to make money.
Are you concerned about the wagering habits of someone you care about? Family and friends play a crucial role in helping someone who is struggling with a wagering problem. Here are some signs that may indicate your loved one needs help:
If you notice these signs, a compassionate and non-judgmental approach is most effective. Express your concerns with care, offer unconditional support, and encourage them to seek professional help.
You can also contact the ibetmy support team directly for guidance on how to help your loved one. We can provide information on professional help resources available in Malaysia.
Ibetmy takes the protection of children and underage youth very seriously. We have a strict policy: no one under the age of 18 is permitted to use the ibetmy platform.
Steps ibetmy takes to prevent underage access include:
Advice for parents and guardians: If you share a device with your children, we recommend that you:
If you suspect that someone under the age of 18 has registered for or is using an ibetmy account, please contact our support team immediately at [email protected].
Join ibetmy today and enjoy a safe, fun, and responsible wagering experience. With comprehensive self-control tools and a caring support team, we are always here for you.
ibetmy promotes responsible gaming. For users aged 18 and above only.